Our Service Difference

At Deluxe Cruises, we specialise in Ultra Luxury and niche cruising and pride ourselves in the exceptional service we deliver to our customers. We go the extra mile to ensure you have a cruise holiday that exceeds your expectations. This is not some marketing gimmick that we have just dreamt up. We have been delivering a very personal level of service to our customers for many years, and we believe this is why they come back to Deluxe Cruises time and time again. We call this the Deluxe Cruise Concierge service. We are extremely proud of this service difference and one that sets us apart from the rest.

Deluxe Cruises Added Value

  • At Deluxe Cruises, we believe in not only great service but also excellent value for money.
  • The Deluxe Cruises Travel Bonus – our special savings to enhance our already unique offering
  • No hidden booking fees or charges or credit card charges (which typically range from £25 to £100 per booking)
  • We are a small, mature team with tremendous combined travel experience.
  • Our friendly concierge service is where one person takes care of you throughout your booking.
  • We build long-lasting relationships with our clients, and we get to know their likes and dislikes, medical issues etc.
  • Your Cruise Concierge has extensive knowledge of ships and will secure the best available suite for you.
  • Our 24-hour back up emergency service helps with unforeseen strikes, ash clouds, weather & medical emergencies.
  • 95% of our Clients come back and recommend us to friends.
  • All the holidays we sell are financially protected.
  • We are the only Cruise Agent dedicated to 5* plus cruises and travel.

Tailor Made for you

We have close relationships with all the major cruise lines, including Regent Seven Seas CruisesSilversea, Seabourn, and SeaDream Yacht Club. This gives us fast access to the best deals available, which in turn means that you benefit from advanced and exclusive special offers. We have the ability and expertise to personalise your travel arrangements with Flights, Pre and Post cruise transfers to suit your specific requirements. So once you are happy with your choice of cruise, we can tailor a holiday package to suit your precise needs.

We look forward to assisting you with your luxury cruise plans.